Shipping policy

Production timelines

Event favor production normally takes 5–10 business days after complete personalization information is received.

Business order production normally takes 7–15 business days after the digital proof is approved in writing.

These timelines cover production only. Shipping and carrier transit time are separate.

Where orders ship from

Magnetica Favors magnets are made and dispatched from Türkiye.

Shipping cost

Shipping is calculated at checkout from the total weight of the order and the destination. An opener magnet weighs about 23 grams, the optional printed background card about 3 grams, and the optional clear presentation bag about 1 gram, so the shipping cost rises in steps as the quantity increases. Enter your address at checkout to see the exact amount before you pay.

Customs duties and import taxes

The amount you pay at checkout covers the products and the shipping service only. It does not include customs duties, import VAT or sales tax, or any clearance or handling fee charged by the carrier or by your local customs authority.

Where your country applies these charges, they are billed to you directly by the carrier or the customs authority, normally before or at delivery. The amount is set by your country's rules and is outside Magnetica Favors' control. Magnetica Favors does not collect these charges at checkout and does not receive any part of them.

Each parcel is declared with its full commercial value and its country of origin, Türkiye. We cannot declare a shipment as a gift or state a lower value than the amount paid.

If a parcel is refused at customs or returned because import charges were not paid, the order is treated as a cancellation by the customer. Personalized made-to-order goods cannot be resold, so the shipping cost is not refunded.

Shipping estimates and tracking

Available shipping options and estimated transit times are shown at checkout when available. Transit estimates are provided by the carrier and can vary, and customs clearance can add time that no carrier estimate covers. Tracking information is supplied when the selected service provides it.

Shipping address

Review the shipping address carefully before completing checkout. If an address needs to change, contact us as soon as possible. An address change cannot be guaranteed after an order has entered production or been handed to the carrier.

If your country is not listed at checkout

Checkout shows a shipping rate only for the countries we have confirmed rates for. If your country does not appear, contact us at hello@magneticafavors.com with your address and the quantity you need and we will quote the shipping cost for you.

Carrier delays and shipping damage

Carrier delays are outside the production timeline. If a package arrives damaged, report it through our contact page with your order number, photos of the packaging, and photos of the affected items. Shipping damage is evaluated separately from the print-quality resolution policy.